A Better Booking Experience Is Coming to Pileggi on the Square
A Better Booking Experience Is Coming to Pileggi on the Square
At Pileggi on the Square, we believe your salon experience should feel seamless from the moment you schedule your appointment through your final look.
That is why we are transitioning to Orb XI, a new salon platform designed to make booking appointments, communicating with our team, and managing your visits easier and more convenient.
Our new online booking experience will officially launch on October 1.
What Clients Can Look Forward To
Easier Online Booking
Our new booking platform will provide a simpler, more intuitive way to schedule appointments online. You will be able to explore available services, select your preferred stylist, and find appointment times that work with your schedule.
Online booking will remain available 24 hours a day, giving you the flexibility to schedule whenever it is most convenient for you.
Smarter Service Selection
Choosing the correct salon service can sometimes be confusing, especially when booking customized color, corrective color, smoothing treatments, extensions, or a completely new look.
The new platform is designed to make service descriptions and booking options clearer, helping you select the appointment that best matches your hair goals. Our team will still be available to personally guide you whenever you are unsure what to book.
A Personalized Client Portal
Clients will have access to a more connected online experience where appointment information, service history, rewards, photos, and other account details can be managed in one convenient place as these features are introduced.
Having your salon history connected in one system will also help our team provide more consistent and personalized recommendations during each visit.
Improved Appointment Communication
The new platform will allow us to provide clearer appointment confirmations, reminders, updates, and follow-up communication.
This means fewer missed messages, easier access to important appointment details, and a smoother way to stay connected with the salon before and after your visit.
Easier Rebooking and Waitlist Access
When your preferred appointment time is unavailable, improved scheduling and waitlist tools will help us identify openings and connect clients with available appointments more efficiently.
Rebooking future maintenance appointments will also become easier, helping you stay on schedule for haircuts, root maintenance, glosses, highlights, treatments, and other recurring services.
A More Connected Loyalty Experience
Our new platform will support the upcoming Pileggi Insider loyalty experience, giving us new ways to recognize and reward our most loyal clients.
As the program develops, clients will be able to enjoy a more organized way to access rewards, special benefits, and exclusive salon opportunities.
Virtual Hair Color and Style Inspiration
Clients can also use our virtual try-on experience to preview different hair colors and styles using their own photo.
While a virtual preview does not replace a professional consultation, it can help you explore possibilities, communicate your vision, and feel more confident before making a change.
A Smoother Experience From Booking to Checkout
By bringing scheduling, client information, communication, rewards, and salon services together in one system, our team will be able to spend less time navigating disconnected tools and more time focusing on you.
The result will be a more organized, personalized, and efficient experience from your first appointment request through your salon visit and future rebooking.
What Happens to Existing Appointments?
All appointments that are already scheduled will remain confirmed and unchanged. Client information and upcoming reservations are being carefully transferred to the new platform.
Online Booking Returns October 1
Online booking is temporarily unavailable while we complete the transition. It will return on October 1 with a new and improved booking experience.
Until then, our team will be happy to schedule or adjust your appointments directly:
Thank you for your patience while we make this important upgrade. We are excited to introduce a booking experience that better reflects the personal service, professional expertise, and attention to detail you expect from Pileggi on the Square.
Pileggi on the Square Established 1975 717 Walnut Street, Philadelphia pileggisalon.com
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